QR codeCan't scan the QR code
InstallationeSIM won't install
SignalNo signal at destination

Signal · Issue 3 of 5

No signal at destination

Symptoms

No data connectionRoaming not workingNetwork unavailable

Solutions

  1. 1Enable your eSIM line in Settings → Cellular
  2. 2Turn on Data Roaming for the eSIM line
Email & orderDidn't receive eSIM email
Data usageData running out quickly

Signal · Issue 3 of 5

No signal at destination

Symptoms

No data connectionRoaming not workingNetwork unavailable

Solutions

  1. 1Enable your eSIM line in Settings → Cellular
  2. 2Turn on Data Roaming for the eSIM line
  • 3Toggle Airplane Mode on and off
  • 4Manually select a network carrier
    • Still stuck? Email us
    Next issueAll FAQs
  • 3Toggle Airplane Mode on and off
  • 4Manually select a network carrier
    • Still stuck? Email us
    Next issueAll FAQs
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