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InstallationeSIM won't install

Installation · Issue 2 of 5

eSIM won't install

Symptoms

Installation failsError message appearsInvalid activation code

Solutions

  1. 1Ensure you have a stable WiFi connection
SignalNo signal at destination
Email & orderDidn't receive eSIM email
Data usageData running out quickly

Installation · Issue 2 of 5

eSIM won't install

Symptoms

Installation failsError message appearsInvalid activation code

Solutions

  1. 1Ensure you have a stable WiFi connection
2
Check that your device is carrier-unlocked
  • 3Copy the code with the copy button — a single typo will fail
  • 4Make sure you haven't already installed this eSIM
    • Still stuck? Email us
    Next issueAll FAQs
    2
    Check that your device is carrier-unlocked
  • 3Copy the code with the copy button — a single typo will fail
  • 4Make sure you haven't already installed this eSIM
    • Still stuck? Email us
    Next issueAll FAQs
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